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Shared Services – Captives

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Entry Strategies

Designing a Shared Service Center

• Captive Provider – Single
• Captive Provider – Group

Managing a Shared Service Center

Tensions Between Shared Service Model and Outsourcing Model

Exit Strategies

• Sale to an Outsourcer
• Spin-Off

• Publisher’s Blog

  Visit our publisher's blog, Bierce on Business, for commentary on current events.
  
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