Definition:
Knowledge management means the application of people, process and technology to identify, capture, consolidate, implement, manage, share, disseminate, control, improve and commercialize the implicit knowledge and explicit business processes of a business organization. Knowledge management services means the development and provisioning of knowledge management for sustaining the business organization’s use of knowledge used in pursuit of its mission. KMO, or “knowledge management outsourcing,” refers to the development of a service platform for multiple business organizations to engage in knowledge management and for integrating internal and external resources (people, process and technologies) for effective knowledge management.
Benefits:
Outsourcing will allow a company to obtain unique processes in Knowledge Management that if kept internally may not be realized. It gives an organization the ability to gain an outside prospective on their daily processes that may not be found keeping it in house.
Framework:
The services provided for Knowledge Management vary on your Organization’s needs and the company you choose to work with. General areas of services provided for Knowledge Management are:
– Developing effective Knowledge Management Strategies
– Designing an Implementing Knowledge Management Approaches
– Assessing your organization’s Knowledge Management Program
– Improving the system already in place
– Accurately Measure the result