Definition:
The primary focus for an infrastructure administrator is the implementation, use, and maintenance of an organization’s telecom and data systems. Additionally, infrastructure administrators create and maintain a computer operations strategy.
Examples:
IT Infrastructure Administrators oversee management of:
– Data centers
– Schedule production
– Help desks
– Communication networks for voice and data
– Computer system operations,
– Technical service centers.
Technology Requirements:
With the modern ability of using the VPN’s on internet-based cloud, an outsourced IT can company remote into a user’s computer to run repairs and fixes any software issue they might be having. This gives the company the full benefit on an IT staff without the cost of an in-house staff.
Benefits:
Innovative outsourcing approaches are becoming the normal process for organizations trying to gain competitive advantages. Outsourcing infrastructure administration could help gain that competitive advantage. Managed services providers use their own equipment, software, and personnel to support multiple customers, amortizing capital investment across multiple platforms. No single company absorbs the full cost of those capital expenses.